Frequently asked questions

HOW CAN I CHOOSE THE RIGHT FILM FOR MY HOME?

Every house is different and every homeowner has their own ideas and expectations. We take the time to listen to your needs and give you options based on our expertise and your needs.

HOW LONG DOES WINDOW FILM INSTALLATION TAKE?

It really does depend on a number of factors, including the size of your home, but after we schedule a job, we work tirelessly to complete it within the agreed upon time frame. Your Campbell Window Film representative will help you establish a timeframe and review the scope of the work required.

CAN I BUY WINDOW TINTING FILM FROM YOU AND INSTALL IT MYSELF?

We do not sell window film to the do it yourselfer. The reason for this is simple. While you may be able to install it yourself, the manufacturer will only warranty its products when installed by an authorized dealer.

IS IT TRUE THAT WINDOW FILM MIGHT CAUSE GLASS TO BREAK?

Not at all! We take the time to install the appropriate window film to match the glass type and shading conditions. We also include glass breakage in our warranties, just in case.

HOW LONG WILL MY WINDOW FILM LAST?

Lifetime warranties are standard for all of our residential window films.

HOW DO I CLEAN MY WINDOWS AFTER THE FILM IS INSTALLED?

There’s a 30-day dry-out period that has to elapse before you can clean your windows, but after that, a soft clean cloth with an alcohol based cleaner or mild soapy water does the job perfectly. You’ll get complete cleaning and care instructions after installation. If you have any questions, call us. We are happy to answer any questions you may have.

DO SECURITY FILMS REALLY PREVENT BREAKING AND ENTERING?

They do, but it should be noted that we have to install thicker window film and an attachment system to increase the effectiveness. Thinner films without attachments do not perform very well against burglaries. Contact us and we’ll walk you through the details to create a custom solution for your home.

WILL WINDOW FILM MAKE MY HOME TOO DARK INSIDE?

Not at all. Our spectral selective series films are virtually clear yet protect as well or better than dark standard window films. Other options are available from clear to tinted. Our residential specialist will help you find the perfect solutions for your home.

CAN WINDOW FILM CAUSE MY HOME'S DUAL PANE WINDOWS TO FAIL OR FOG?

No. Our film lines are dual pane safe. It should be noted that any dual pane window can fail, with or without window film, due to manufacturer defects or weak seals. That being said, the window film warranty will cover both the glass and film replacement should a failure occur while your glass is still under the manufactures warranty.

CAN WINDOW FILM PROVIDE PRIVACY?

Yes. We recommend a dark and/or reflective film. Â To achieve the desired effect, one should have brighter lighting outside of the space you are trying to have privacy in. During daytime the dominant source of light is outside, so you should have good privacy. At nighttime, if there are bright lights on inside, and it is really dark outside, people will be able to see in. If there are blinds in the space, closing them at night will eliminate the chance of someone seeing in.